Terms and Conditions jom88 — Platform Usage Guidelines

01 Eligibility & Account Registration

To register and use jom88 services, you must meet the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration.
• Be located in a jurisdiction that permits participation in online casino activities.
• Never previously had an account terminated by jom88 for a terms violation.
• Registering in a personal capacity, not on behalf of any third party.
• Provide accurate, complete and up-to-date information during the registration process.

Jom88 reserves the right to request verification documents at any time to confirm your eligibility. Registrations using false or misleading information will result in immediate account termination, and any balance associated with fraudulent activity will be forfeited.

Each user is only permitted to own one active account. If you have forgotten your password or are having trouble accessing your existing account, please contact our support team — do not register a new account.

02 Account Security & Password

You are solely responsible for the security of your jom88 account login credentials, including your username and password. jom88 recommends the following steps to protect your account:

• Use a strong password combining uppercase letters, lowercase letters, numbers and symbols.
• Activate two-factor authentication (2FA) via your account security settings.
• Do not share your password with anyone, including family members or friends.
• Log out of your account when using a public or shared device.
• Notify jom88 immediately if you suspect any unauthorised access to your account.

Jom88 shall not be held liable for any losses arising from unauthorized account use resulting from a user's own negligence in safeguarding their login credentials.

The jom88 Team will never ask for your password via email, phone, or live chat. If you receive such a request claiming to be from jom88, please disregard it and report it to us immediately.

03 Deposits & Payment Methods

Jom88 supports a variety of payment methods commonly used in Malaysia for the convenience of our members:

• Online Banking: FPX, direct bank transfer to your jom88 account
• DuitNow QR: Instant payment via supported banking apps
• e-Wallet: Touch 'n Go eWallet, Boost, GrabPay
• Debit/Credit Card: Visa and Mastercard accepted

All deposits are processed in Malaysian Ringgit (MYR). No currency conversion fees are charged. The minimum deposit amount is MYR 20 and the maximum daily deposit limit can be adjusted in your account settings.

Deposited funds are to be used solely for entertainment purposes within the jom88 platform. Deposits suspected of originating from illegal sources or money laundering activities will be reported to the relevant authorities and the account in question will be suspended immediately pending investigation.

04 Fund Withdrawal

Jom88 members may make a withdrawal at any time subject to the following conditions:

• The account must have successfully completed identity verification (KYC).
• The minimum withdrawal amount is MYR 50 per transaction.
• Withdrawals may only be made to a bank account or e-wallet registered under the same name as the jom88 account.
• If a bonus has been received, the associated wagering requirement (rollover) must be fulfilled before a withdrawal can be processed.
• Jom88 processes withdrawals within 1 to 2 hours for requests submitted during normal business hours.

Jom88 reserves the right to request additional documents for verification purposes before processing withdrawals that exceed certain limits. This is a standard security measure to protect your account and ensure compliance with anti-money laundering (AML) regulations.

In exceptional circumstances such as technical disruptions or urgent verification requirements, processing times may take longer. The jom88 support team will contact you should any unexpected delay occur.

05 Bonuses & Promotions

Jom88 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions stated in each promotional offer. General conditions that apply to all jom88 bonuses are as follows:

• Each bonus has a wagering requirements (rollover) vary — please check individual offers for full details.
• Bonuses are only valid for the period stated in the respective offer.
• Only one welcome bonus is permitted per new member.
• Jom88 reserves the right to void bonuses if there is evidence of misuse or any attempt to exploit promotional offers.
• Bonuses are non-transferable between accounts and have no cash value until wagering requirements are met.
• Using multiple accounts to claim duplicate bonuses is a serious violation and will result in the termination of all associated accounts.

06 Game Rules

All games available on the jom88 platform — including slots, table games, Live Casino, bingo, and Sports Betting — are subject to their respective rules as displayed within each game interface.

• The outcome of all casino games is determined by Random Number Generator (RNG) that have been independently audited.
• In the event of a dispute over game results, jom88 server records shall be considered final and binding.
• Jom88 reserves the right to void bets or rounds that occur due to technical errors or incorrect price displays.
• For sports betting, displayed odds are subject to change until the bet is confirmed.
• Bets placed on events that have already started or concluded before the bet was accepted will be voided and the stake refunded.

Jom88 is committed to game fairness and ensures that all game providers integrated into our platform comply with international standards for RNG testing and certification.

07 User Conduct

All jom88 users are required to conduct themselves responsibly and respect the platform's community guidelines. The following behavior is strictly prohibited:

• Using offensive, threatening, or abusive language in live chat or any communication with jom88 staff.
• Using automated software, bots, scripts, or any unauthorized method to play or gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Making any attempt to hack, disrupt, or damage the jom88 system.
• Spreading misleading or false information about jom88 to other parties.
• Using a jom88 account for any illegal activity or anything that contravenes Malaysian law.

Violation of any of the above rules may result in immediate account suspension or termination, forfeiture of related balances and bonuses, and reporting to the relevant authorities where necessary.

08 Privacy & Data Protection

Jom88 respects your privacy and is committed to protecting the personal data you share with us. The collection, processing, and storage of your personal data is carried out in accordance with the jom88 Privacy Policy, which can be read in full on the Privacy Policy.

In brief, jom88 collects your information for the following purposes:

• Identity verification and KYC/AML compliance
• Secure financial transaction processing
• Service improvement and user experience enhancement
• Account-related communications, promotions and service updates

All personal data is stored with SSL 256-bit encryption and will not be sold, transferred, or disclosed to third parties except as required by law or with your consent.

09 Liability Limits

To the extent permitted by applicable law, jom88 shall not be liable for:

• Any financial losses incurred while playing on the platform, including losses resulting from market instability or odds fluctuations.
• Service disruptions caused by circumstances beyond jom88's control, such as internet outages, natural disasters or cyberattacks.
• Loss of data or account access resulting from a user's negligence in safeguarding their login credentials.
• Indirect, incidental or consequential losses arising from use of the platform.

Jom88's maximum liability to any user under any circumstances is limited to the total amount deposited by that user in the 30 days prior to the claim being made. jom88 makes no guarantee that the platform will always be error-free or operate without interruption.

10 Account Termination

Jom88 reserves the right to suspend or terminate any user account without prior notice in the event of a breach of these terms and conditions. Grounds for termination include but are not limited to:

• Registration using false information or another person's identity
• Multiple account ownership
• Fraud, game manipulation, or bot usage
• Money laundering or suspected financial misconduct
• Age violation — user found to be under 18 years of age

Users who wish to voluntarily close their account may do so by contacting the jom88 support team. Any valid balance will be returned following the required review and verification, subject to all wagering requirements being met and no terms violations being present.

If you believe your account has been terminated unfairly, you may submit an appeal to jom88 through official support channels within 30 days of the termination date.

11 Responsible Gaming

Jom88 is fully committed to the principles of responsible gaming. We believe that gambling should be a fun and controlled form of entertainment — not a source of financial or emotional stress.

All jom88 members have access to the following self-control tools directly within their account:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits
• Loss Limit: Set a maximum loss limit for a specified period
• Play Time Limit: Limit the amount of time you spend playing each session or per day
• Temporary Break: Suspend account access for 24 hours, 7 days or 30 days
• Self-Exclusion: Long-term self-exclusion requests from 6 months to 5 years

If you or someone you know may be experiencing a gambling problem, please refer to the Responsible Gaming us for more information and available support resources.

12 Laws & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where jom88 is registered and operates. Any dispute arising from or related to these Terms and Conditions shall be resolved through arbitration or a court of competent jurisdiction.

Users are responsible for ensuring that their use of jom88 services is legal in their jurisdiction. jom88 makes no representation that its services are suitable or lawful for use in all locations.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be reinterpreted to the extent necessary to make it valid, and the remaining provisions will continue in full force and effect.